Common Growth Questions

How We Grow Your Account

What types of accounts do you grow?

Ascend Viral can help you grow any type of Instagram account. We grow accounts of all niches, sizes, languages, and countries. If you want to grow your Instagram account, you've come to the right place.

What does your service include?

Ascend Viral pairs you with a Personal Growth Assistant that will manually grow your Instagram account. We provide targeted Instagram growth, personalized coaching, and custom analytics for you. We do not post for you, like, comment, or send DMs on your behalf. We follow and unfollow thousands of highly targeted accounts every month on your behalf.

How many followers will I gain?

Since our service is completely organic, we can't provide specific growth estimates. Typically accounts we grow gain anywhere from 500 to 1,500 followers per month. Your Personal Growth Assistant will give you tips and advice on how to gain more followers, too.

What kind of growth plans do you offer?

We have three growth plans. All plans include a Personal Growth Assistant that will help you gain followers via manual interaction growth. Our Celebrity & Influencer plans include targeted giveaway and shout-out promotion in addition to the Personal Growth Assistant growth. If you have any questions regarding this, please contact us.

Common Security & Privacy Questions

How We Protect Your Account

How do you keep my account safe?

We offer completely manual, organic growth. We don't use harmful bots, automation, or AI to grow your Instagram account. We don't use any third-party apps, either. A real person grows your account on a real smartphone. It's completely safe!

How do you respect my account's privacy?

We only follow and unfollow when we are logged onto your account. We never violate any of your privacy. We never look at your DMs, comments, or sensitive information.

Do you need my Instagram password to grow?

Yes, your Personal Growth Assistant will need your password in order to grow your Instagram account. We have a secure, encrypted process that allows you to safely submit your password to your Personal Growth Assistant. Your password isn't necessary (but highly encouraged) for our Celebrity and Influencer plans.

Where will you login from?

Your Personal Growth Assistant will login from a location close to you. Currently, we support 120+ countries worldwide. We will usually try to login within a 250 mile radius, if possible. This helps keep your account more secure.

Common Billing Questions

How We Manage Your Subscription

How can I add another Instagram account?

You can add another Instagram account to your Instagram dashboard in the Member's Area. You will need to complete the checkout process again in order to add another account. You can add an unlimited number of Instagram accounts with Ascend Viral.

Do you offer free trials? What is your refund policy?

Due to the nature of the service, we do not offer trials at this time. If you have any pre-sale questions, please contact us using the chat button on the bottom right of your screen. You are eligible for a full refund if we are unable to reach our growth guarantee. We also have a 14-Day Money-Back guarantee that's detailed within that page.

How do I update my payment information?

Depending on your payment method, you may be able to change your settings on the My Account page. You can also contact us if you need help.

How do I cancel or renew my subscription?

Your subscription will be automatically renewed every month by default. If you decide to cancel or pause your subscription, you can do so in the Member's Area.

A Few More Common Questions

How You Can Work With Ascend Viral

Do you offer white-labeling or agency pricing?

Yes, we offer white-labeling and wholesale prices for agencies and resellers. If you would like to learn more, please get in touch with an Ascend Viral team member.

How do I become an affiliate?

Anyone can become an affiliate! You can start earning money every month by referring friends to Ascend Viral.

Are you hiring?

Check out our available jobs page to see if we're hiring!

How do I contact Ascend Viral?

You can contact us by clicking on the chat icon on the bottom right of the screen. Also, you can visit our Contact page.