Once we confirm your account information, your Ascend Viral account manager will begin working to create an effective growth strategy for your account within 24 hours. Please remember to check your email. Your account manager will then begin growing your account as soon as possible.
Yes, you will still need to post on Instagram. We will take care of the rest.
Yes, our service is completely safe to use.
Yes, Ascend Viral offers real growth. We only interact with accounts that we believe will be interested in your content.
Billing & Subscriptions
You can upgrade your account directly on the user dashboard. You can also contact your account manager if you wish to upgrade or downgrade your subscription.
We offer a 7-day refund policy at the beginning of your first term if you wish to discontinue our service. Please contact your account manager.
You can update your account payment information directly on the user dashboard. You can also contact your account manager if you wish to upgrade or downgrade your subscription.
You can cancel your account directly on the user dashboard. You can also contact your account manager if you wish to upgrade or downgrade your subscription.
All the followers you gain are real, so they won’t suddenly “disappear” once you stop growing with Ascend Viral.
We do not need access to your Instagram account if you choose the powerlike-only package. We just need your Instagram username for that package. If you choose any package that involves interaction, then we will need your username and password to grow your account. Don’t worry – your information is safe with us.
Once you complete your payment, you will need to complete a quick questionnaire, so we can start working on your growth strategy. All accounts are handled differently because there isn’t a one-size-fits-all plan that works for all accounts. Once you finish your questionnaire, your account manager will reach out to you via email.
Managing Your Account
Yes, you will have access to a dashboard, but it is currently in a BETA stage. If you have any questions regarding your account, it is best to contact your account manager.
If you have concerns or questions regarding your growth strategy, please consult your account manager.
Yes, you can typically use your account normally; however, if your activity is affecting the growth strategy, then your account manager might request certain limitations.
You can, but your account manager will most likely advise you to switch it to public for the best results – especially if you are receiving powerlikes.